Delete your DeNiro Card account
DeNiro Card is provided by NIRO Corp. You can permanently delete your account from iOS, Android, or this web page without reinstalling the app.
Delete from the app or web
- Tap Open account controls above, or open Account in the app.
- Sign in to the account you want to delete.
- Select Delete account, type DELETE, and confirm Permanently delete.
If you cannot sign in, email support@niroaerial.com from the account email address. We will verify ownership before acting on the request. Never send a password, one-time code, card number, or store-account credential.
What deletion removes
Deletion closes the authentication account, ends active Premium benefits, refunds unresolved play-coin reservations, and removes or irreversibly de-identifies profile, reward streak, level, cosmetic, display-name, and non-audit gameplay data. The deleted account cannot sign in, resume play, transfer coins, or be restored.
Limited records that may remain
Provider receipt references, purchase/refund/dispute records, fraud-prevention signals, wallet events, and game-settlement audit entries may remain linked only to a locked deleted-account tombstone where applicable law, store rules, chargeback handling, security, or ledger integrity requires them. They are not used to recreate the account or resume play and are removed or irreversibly de-identified when the applicable obligation ends. Aggregated analytics are not account-linked; crash reports are normally kept about 90 days and aggregate counts about 13 months.
Timing
The automated signed-in flow closes the account immediately after the server confirms deletion. A support-assisted request may take additional time for ownership verification and completion. We will explain any legally required delay or retained category that applies to your request.
See the Privacy Policy for the full data-use and retention description.